As part of their safety approach, and in order to better meet the needs of their customers, our teams inform you of a potential risk of strangulation on these products due to the presence of a cord in the neck area .
To date and in two years, since the beginning of the marketing of these products, no case of accident has been reassembled, but for the sake of prevention, we wish to make this recall.
In order to comply with your product, we ask you to follow the following procedure:
Perform the correction action yourself. Please follow the method described in the video above.
Visit your nearest Decathlon store for action.
In the event that the first two solutions do not suit you, you can always choose to go to your nearest Decathlon store to refund the product.
Our customer relations center
is at your disposal
to answer all your questions
at 0805 560 560
(free call from a landline), Monday to Saturday from 9:00 to 20:00.
